What is a Mutual Exchange?
This is where you as a customer can find another customer to swap homes with.
Can I swap with anyone?
You can exchange with a tenant from another housing association, local authority or even another Trident tenant.
How long does the process take?
It is easy to organise and can be an extremely quick way of moving home. The whole process should take no more than 42 days.
What is the Eligibility/Criteria?
Anyone can register for a mutual exchange as long as they have:
- Been living in their current address for more than 12 months.
- A clear rent account.
- Not caused any noise nuisance or anti social behaviour.
- Kept their property in good condition.
Trident Housing works in partnership with an organisation called ‘Homeswapper’. Homeswapper holds a national database of people around the country wishing to swap properties.