Call Solutions

reach - call solutions (with cloud)

What is Call Solutions?

Call Solutions is a dedicated Personalised Emergency call centre for individuals and organisations. Our objective is to ensure safety and independence for all our customers. Call Solutions operate a 24 hour, 7 days a week, 365 days a year response service to over 13,000 clients across the Midlands.

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Call solutions for Individuals
  • Lifeline Service
  • Out of Hours Repairs
  • Anti Social Behaviour Service
  • Fire & Intruder Alarms
  • Key Safe
Call Solutions for Organisations
  • Telecare and Safeguarding
  • Lone Working System
  • Anti Social Behaviour Service
  • Fire & Intruder Alarms
  • Out of Hours Responsive Repairs
  • Temporary Accommodations
  • Supported Project Repairs
  • Fire & Intruder Alarms
  • Single Point of Access
Our Clients

Our clients are Social Housing Providers, Trusts and Managing Agents.

  • Castle Vale Community Housing Association
  • Adullam Homes Housing Association
  • Black Country Housing Association
  • Trident Housing Association
  • Mercian Housing Association
  • Innisfree Housing Association
  • Jewish Housing Association
  • Central and Cecil Housing
  • Rooftop Housing Group
  • Greenscape Services
  • Bigwoods
3 Steps to your Personalised Emergency Service
  • Simply contact us about the personalised service you require.
  • We will organise a meeting and supply best options to suit your needs.
  • Based on your needs and requirements we will develop a formal contract and set up your Personalised Emergency Service.
For an information pack or for more information please contact us:

Landline: 01216430883

Mobile: 07920720900

Fax: 01216436329

Email: solutionsone@trident-ha.org.uk or Baljeet.Ghataora@reachthecharity.org.uk